To order custom magnets, simply select the range of magnet sets, upload your images, follow the prompts on our website to customise and finalise your images and proceed to checkout.

Tips for Uploading Images:

1. Use High Resolution: Aim for images that are clear and at least 300 DPI to ensure quality.

2. Natural Lighting: Select photos taken in natural light for vibrant colors. Avoid overly dark or bright images.

3. Focus on the Subject: Ensure the main subject of your photo is clear and in focus, avoiding cluttered backgrounds that distract from it.

4. Check Cropping: Review each image to make sure it’s properly placed and cropped to fit within the live area of the magnet, allowing for a 2mm border, as the image will wrap around the sides of the magnet. Images will be printed as preview.

Yes, you can preview, edit and crop your images during the ordering process on our website. We strongly advise that you do so with every image to ensure that your image fits well within the magnet space. Please remember to allow for a 2mm border, as the image will wrap around the sides of the magnet.

If your order has not been fulfilled, please contact us with your order number and the details you would like to change or if you wish to cancel your order.

Your order cannot be cancelled or modified if it has already been fulfilled.

Australia:
Standard: $9.95
*Free shipping for all orders over $100.

Express: $19.95

New Zealand:
Standard: $19.95

Express: $30.95

Once you order is shipped, you will receive a tracking number.

We do our best to process all orders within 72 hours.

The below shows estimated delivery timeframes for both metro and regional areas. 

Metro 
Express Shipping: 1-2 business days 
Standard Shipping: 2-8 business days 

Regional 
Express Shipping: 1-3 business days  

Standard Shipping: 3-8 business days 

We primarily use Australia Post for most deliveries within Australia. 

We currently only offer delivery services to Australia and New Zealand. If you would like to place an order to deliver to different country, please contact us.

Since each magnet is crafted just for you, we are unable to accept returns or issue refunds. However, if you change your mind before your order is fulfilled, we are happy to process a refund!

We want you to be completely satisfied with your purchase, so if your item arrives damaged or has any faults, please email us at hello@stickitmagnets.com.au with the following details:
Your order number: #
The product name:
Photographs of the defect:

We will gladly provide a replacement to ensure you love your custom
creation!

If you have any concerns or are unhappy with your purchase, please contact us within 14 days to discuss further. We would appreciate the opportunity to work with you to resolve or refund your order.